Is it time to refresh your website?

We live in a world of rapid change and the internet is definitely no exception to this. 

A website that was designed a number of years ago may now be out of date and holding your business back from achieving is goals online. 

But how can you tell?

1. Is it mobile friendly?

Smartphones and devices are now part of our everyday lives and we are using them to do many of the things we use to do on a computer. In fact, more websites are now loaded on smartphones and tablets than on desktop computers. Making sure your website can be easily viewed and used on a smartphone is now a must have. 

An easy way to check is to visit your site from your mobile:

  • Is it slow to load when using mobile data?
  • Is it hard to read and use?
  • Do you have to zoom in and out and move the page around to read it?
  • Are there bits missing or things that don't work? 

If you answered yes to any of these question your site is not mobile friendly. 


2. Do you have an outdated design?

An outdated design can give the impression that your website and business is no longer active. This will put customers off from continuing further such as calling for service or purchasing a product.  

A fresh, clean, modern site tells your customers that you're open for business and professional to deal with. 


3. Poor user experience 

A site that is hard to use, navigate and understand will put customers off. 

A way to tell if you site is not working as it should is checking Google Analytics and assessing your bounce rate and session duration. If the bounce rate is high and session duration low this could be a sign your potential customers can't find what they are looking for and are leave straight away. 

Review your site:

  • does it have a clear customer journey to follow?
  • does each page have a strong call to action?


4. Poor content 

Content is really important for a number of reasons:

It informs your customers about your business and the products and services you offer, it persuades them to buy what you are selling. 

It assists with your ranking on Google search. Well structured and well written content helps Google understand your business and what you are selling so your site can appear in search results when people are searching for what you are offering. 

If you are running Adwords it can also effect the amount you pay for your ad clicks, this is because Google has a quality score multiplier as part of its bidding system and poor content will lead to a lower quality score. Most of the other issues mentioned will also lower your quality score too.


5. Functional Errors 

If your site has errors, such as missing pages, pages with no content or links and buttons that don't work these need to be fixed, a site with functional errors makes it extremely hard for customers to try and enquire about your services or try and buy your products, but that is only for very persistent customers, most will abandon your site and try your competitors instead. 

Any one of these factors are red flags that it is time to refresh your site, if you have a number of factors you are probably missing out on sales and leads.  

If it time to refresh your site, then give us a call so we can help get your website back on track to meeting your online goals for your business.

BigCommerce vs Shopify

We love BigCommerce, so much so it is the only platform we build ecommerce sites on.

Beside a number of reasons we've outline on our site, I came across this really great article that compares BigCommerce and Shopify.

It compares a number of key features and summaries that "BigCommerce offers a much more enriched and fortified ecommerce solution for growing businesses and established companies alike.  The range of native features, available options, and freedom to modify allows you to custom-tailor your website to best suit your specific needs in creating an efficient and effective online retail experience."

If you are thinking about moving to BigCommerce then give us a call, we're a BigCommerce Partner and have build a number of ecommerce site on this platform.

The Raise of AI

At Google's 2017 I/O keynote CEO Sundar Pichai shared more information about the company's 'AI first' future. 

Google is rethinking all of its products for an AI-first world, and this includes Google Search.

RankBrain is Google’s name for a machine-learning artificial intelligence system that’s used to help process its search results, and they are continuing to make improvement to this.

According to Google it’s the third most important factor in determining the results that appear in your search queries. It will be interesting to see how much more dominate RankBrain becomes.


You can which entire Google I/O keynote below:

Advertising Your Business On Google Search

Advertising on Google Search is a great way put your products and services in front many potential customers.

You may have noticed when you've searched for a company, their products or services that some of the top listing on the search result page have the [Ad] symbol next to them, these businesses appear here because they have a Google AdWords marketing campaign running. Google AdWords is the world's largest and most widely used online advertising platform. Ads created on Google AdWords appear when someone search on Google Search.

How does it work?

Put simply, you enter keywords that are relevant to the products and services you want to advertise on Google Search and your Ad shows when someone types in a search query with those keywords.

Google AdWords can be a powerful sales engine for your business, but only if it is managed effectively. A well managed AdWords campaign can put your business in front of many potential customers at the right moment, when they are ready and willing to buy. But a poorly run campaign can easily spend your marketing budget without getting a return on your investment.

Why is this? While the concept of AdWords is simple, there are a number of factors that can be quite technical. Getting these right will ensure you're spending your marketing budget wisely:

1. Keyword Research & Optimisation

Keyword research and optimisation is really important, let say for example that have a donut shop and want to advertise your business on Google Search. An obvious keyword would be 'donuts'. If you set this as a keyword then your ad would appear if someone typed in 'donut shop near me'. A great result, but your ad would also appear if someone typed in 'how to make donuts' or 'Homer Simpson eating donuts'

Keyword Research and Optmisation allows your Ad to only show for the relevant searches. We achieve this by using a combination of different keyword match types, different keywords used in combination with each other and negative keywords that prevent your Ad from showing if that keyword also appears in the search query.

Get your keywords wrong and you might find that you are spending your marketing budget on people who are not interested in what you have to offer and you have no money left to bid when people who are interested search.

2. The AdWords Auction

The Google AdWords Auction is done every time someone searches and that search has keywords that businesses have selected.

Google charges you each time someone clicks your ad, how much you pay is determined by how much other businesses are willing to bid for the same keywords and the relevance of your ad.

Relevance is determined by a number of factors, such as the relevance of the search query to your ad, your landing page (the webpage you set when someone clicks your ad) and the click through rate (the percentage of people who have clicked your ad after it has displayed). Google determines this and assigns you a Quality Score out of 10.

The final bid amount is determined by your bid X your Quality Score.

So it is important to ensure your keywords, ad and landing page are relevant to the search query otherwise you will either:

  • Pay a lot more for your ad then other businesses who are bidding in the auction, which can also quickly drain your budget and mean your ad will not displayed for the rest of the day.
  • Or due to a low quality score your final bid may be lower than all the other businesses who are bidding for the same keywords as you and your ad is not displayed.

3. Conversion Tracking

Conversion tracking allows you to better understand the return you are getting from your marketing spend, by tracking how many sales or leads you get from your advertising.

There a two main things to track:

1. Actions that you want to happen on your website such as someone buying a product, or someone completing a leads form.

2. Someone calling your business, to buy your products, enquiry about your services or book an appointment.

By tracking the outcomes you want to have happen from your Ad you can see how your Ad is generating business. This not only help you to understand why return you are getting for your marketing spend but also the value of this advertising for your business.

If you're keen to give AdWords a go, why not talk to us and see how we can help.


What is Search Engine Optimisation (SEO)

When people use Google to search, they enter some keywords and a list of relevant websites is returned. People tend to visit websites at the top of the search results page, because they appear to be more relevant to their search.

If you’ve ever wondered why your competitors ranking is better than yours, it’s because of a digital marketing technique called Search Engine Optimisation (SEO). SEO helps your site rank higher than your competitor’s sites in response to certain keywords when searched.

Its primary goal is to increase the visibility or ranking of your website in organic search engine results over time.

There are many factors that influence a search engine to rank your site, but these can be broken down into two main categories:

1. On-site optimisation: from reviewing how your site is structured, the wording on your site, keywords used, page titles and meta data right through to ensuring it can be viewed correctly on a mobile device.

2. Off-site optimisation: such as how other sites link to your site, including from social media sites.

But it is not just about making it friendly for search engines, but also for people to use too.

SEO is important whether you’ve got an established website or your just starting out. Optimising your site is a continuous process, as search engines are constantly crawling the web, re-indexing and re-rank pages.

If you're interested in SEO for your website then talk to us today and see how we can help

The time to move to mobile is now

A recent NZ Herald article has highlighted that "more websites are now loaded on smartphones and tablets than on desktop computers, a milestone that underlines how computing is rapidly shifting to mobile devices and which threatens companies reliant on traditional PCs."

Statcounter, a research company that tracks internet use across 2.5 million websites, said 51.3 per cent of pages were loaded on mobile devices in October, the first time they have surpassed desktop and laptop computers.

In addition to this, Google recently announced that it will soon split its index between mobile and desktop.

Google’s Webmaster Trends Analyst Gary Illyes said at Pubcon in Oct 2016,  that Google will create a separate mobile index within the next few months.

This mobile index will become the primary Google index. The newly separated desktop index will not be kept as up-to-date as the mobile one.

This means it is now more important than even to embrace mobile if you haven't already done so. If you still have a desktop only website, you need to seriously consider moving to a new responsive website.

iDigital can help with this, as all our site are responsive out the of box. Talk to us today to see how we can help.